Sorry to hear that you haven't received your FRM material.
Once materials are released, Schweser items usually arrive in 3–5 working days (DHL), and other course materials arrive within two weeks of your start date (Evri).
You can check the status of your Kaplan materials in the 'Orders' section of your MyKaplan account.
The Schweser material availability schedules can be found in the links below.
FRM Part 1 product availability
FRM Part 2 product availability
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