Tutor support / Academic support

Modified on Tue, 25 Aug at 4:40 PM

If enrolled on a Classroom, Live Online, OnDemand or Distance Learning course you'll receive dedicated tutor support via our Academic Support team. 


This qualified team are available 7 days a week, including evenings and weekends, to answer your queries. 


You can contact them via the menu in your MyKaplan course.  Choose from:

  1. Live Chat (for short questions)
  2. Email (for longer questions and including screenshots)
  3. Video call (UK only). 


Applies to AAT, ACCA, CIMA (CGMA), ACA, ATT, CTA qualifications.  Live chat is not available for ATT/CTA.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article